Fluence recognized as an Overall Leader in Business Intelligence in Dresner Advisory Services’ 2023 Industry Excellence Awards
Report highlights Fluence for excellence across all categories of measurement: product/technology, sales and service, value, and confidence.
Toronto- August 8, 2023- Fluence Technologies today announced that Dresner Advisory Services announced it has been recognized as a winner in Dresner Advisory Services' 2023 Industry Excellence Awards. The awards acknowledge vendors who have achieved a leadership position in Dresner Advisory’s 2023 Wisdom of Crowds® studies. Fluence is ranked best-in-class for overall value and is an Overall Leader in both Customer Experience and Vendor Credibility Models. It maintains a perfect recommend score.
The winners are recognized based on two industry-rating models; the Customer Experience model and the Vendor Credibility model. The Customer Experience model takes into account real-world experience of customers and is awarded to vendors with high levels of sales, service, and product/ technology. The Vendor Credibility model is based on the vendor's relationship with customers and is awarded to the vendors where customers have a high confidence level in the vendor and high perceived value for the price paid.
“In addition to a deep dive on user priorities and behaviors, the reports contain an objective rating of industry suppliers, with vendors ranked solely on the input of end users across a wide array of measures,” remarked Howard Dresner, founder and chief research officer at Dresner Advisory Services. “In 2023, Fluence remains generally above the overall sample for most categories of measurement, with improvements in sales, product, value, and technical support.”
“Being recognized as an Overall Leader and maintaining our perfect recommend score is a great honor,” said David Wood, Fluence Chief Revenue Officer. “Leading organizations are leveraging our platform to optimize their internal and external financial reporting and this recognition is continued validation of the value Fluence brings to our customers.”
For more information on Dresner Advisory Services’ Wisdom of Crowds Business Intelligence Market Study, visit here.
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About Dresner Advisory Services
Dresner Advisory Services was formed by Howard Dresner, an independent analyst, author, lecturer, and business adviser. Dresner Advisory Services, LLC focuses on creating and sharing thought leadership for Business Intelligence (BI), Analytical Data Infrastructure, Performance Management, and related areas.
Media Contact: Marisa Ruffles / Fluence Technologies / firstname.lastname@example.org